Orders are typically processed within 1-3 business days. Shipping times vary based on your location:. You will receive a tracking number via email once your order ships.
● Standard Shipping: 5-7 business days
● Expedited Shipping: 2-3 business days

Currently, we only ship within the United States. International shipping options are not available
at this time. We hope to expand our shipping options in the future!

It is our hope that every customer will be happy with their purchase. However, if you are not satisfied, you are eligible for a refund when you return the merchandise in complete, unused,
and undamaged condition within 30 days of receipt.

Please contact us immediately at info@pursyoo.com if you need to cancel or modify your order. Once an order has been processed and shipped, we cannot make changes.

● Bags & Pouches: Quilted 100% cotton fabric with hand block printed designs
● Tea Towels: 100% cotton
● Stationery: Premium cardstock, smooth bright white paper, and natural white paper

Please contact us at info@pursyoo.com to initiate a return or exchange. We will guide you through the process and provide return instructions.

Yes! We'd love to work with you on corporate gifts or bulk orders. Please contact us at info@pursyoo.com with details about your needs, and we'll
provide a custom quote.

Damage due to shipment must be reported within 2 business days of receipt. While we are not responsible for damage during shipping, we will do our best to replace damaged products if possible. If no replacement is available, we will offer a refund. Please email info@pursyoo.com with a photo of the defective product to begin the process.