Wholesale FAQ

How do I place a wholesale order?
Thank you for your interest! We're committed to partnering with retailers across the U.S. To stock our products, reach out to us directly to place your order.

📧 Email: info@pursyoo.com
📞 Phone: 512.522.6499

Want to see the full line first? Contact us for our current catalog.

Can I order through Faire ?

Yes — if you're on Faire, shop with us directly using our Faire Direct link below.

Shipping & Delivery

• Processing: 2–3 business days for in-stock items
• Tracking: Emailed on all shipments
• Region: Continental U.S.
• Partial stock: Available items ship immediately; remainder follows on restock
• Restock orders: 1–2 week turnaround
• Custom/bulk orders: 3–4 weeks — contact us to discuss timing
• New collections: Released bi-annually; partners get advance notice
• Free shipping: Orders $500+ (5–7 business days) · Local delivery available in Austin

Returns & Exchanges

Defective or Damaged Items

• Report transit damage within 48 hours, with photos
• Defects covered by full replacement or refund within 30 days
• We cover return shipping and replacement cost

Standard Returns

• Unopened, unused, original packaging: accepted within 14 days
• 15% restocking fee applies; retailer covers return shipping
• Seasonal/clearance items are final sale