• How long will it take to receive my order?

    Orders are typically processed within 1-3 business days. Shipping times vary based on your location:. You will receive a tracking number via email once your order ships.

    • Standard Shipping: 5-7 business days
    • Expedited Shipping: 2-3 business days
  • Do you ship internationally?

    Currently, we only ship within the United States. International shipping options are not available at this time. We hope to expand our shipping options in the future!

  • What is your return policy

    It is our hope that every customer will be happy with their purchase. However, if you are not satisfied, you are eligible for a refund when you return the merchandise in complete, unused, and undamaged condition within 15 days of receipt. Read more about our Refund Policy.

  • What if my item arrives damaged?

    Damage due to shipment must be reported within 2 business days of receipt. While we are not responsible for damage during shipping, we will do our best to replace damaged products if possible. If no replacement is available, we will offer a refund. Please email info@pursyoo.com with a photo of the defective product to begin the process.

  • Can I cancel or modify my order?

    Please contact us immediately at info@pursyoo.com if you need to cancel or modify your order. Once an order has been processed and shipped, we cannot make changes.

  • How do I start a return or exchange?

    Please contact us at info@pursyoo.com to initiate a return or exchange. We will guide you through the process and provide return instructions.

  • Are your products handmade?

    All our designs are created by our founder Vijetha Singh. The block prints are hand-carved into wooden blocks by skilled artisans. The printing is done by hand on cotton fabric overseas, showcasing traditional craftsmanship. Our stationery items are professionally printed to ensure quality and consistency.